AI Automation
MAKS WhatsApp Commerce
Let customers order on WhatsApp and pay by UPI — wired straight into your billing and stock. Set up and run for you.
Chat to checkout
Stop losing orders to missed messages and closed shutters
Your customers already message you. Our AI agent turns those chats into paid orders — 24/7 — checking live stock, collecting via UPI, and dropping the order into your POS. No queue, no app, no midnight orders left on read.
Request a quote24/7 AI order-taking
Customers chat on WhatsApp like they already do. The agent understands English, Hindi, and Gujarati — and never sleeps.
Live catalog & stock
“Is this available?” is answered from your real POS inventory — no more stale menus or oversells.
UPI checkout
A dynamic UPI payment link/QR is sent per order and auto-reconciled the moment it’s paid.
Straight into your POS
Paid orders appear in your billing and stock decrements automatically — into MAKS POS or your existing system.
Order status updates
Confirmed → ready → out for delivery, sent on WhatsApp. Fewer “where’s my order?” calls.
Safe & human-in-the-loop
Official WhatsApp Business API, guardrailed answers, and instant handoff to your staff when needed.
Why MAKS
Not another chatbot
Generic bots (and even WhatsApp’s built-in agent) answer questions. We connect the conversation to your money — real orders, real stock, real payments.
How it works
Live in weeks, run for you
Discover
We map your catalog, ordering flow, and payment setup.
Build
We connect WhatsApp + your POS + UPI and train the agent on your data.
Go live
Customers start ordering on WhatsApp — paid orders flow into your billing.
Tune
We monitor, refine answers, and add flows on a simple monthly plan.
Frequently asked questions
- Do customers need to install an app?
- No. They use WhatsApp, which they already have. They just message your number.
- Is this allowed by WhatsApp?
- Yes — it runs on the official WhatsApp Business API through an approved provider, not any grey-market tool.
- We already have a POS / billing system.
- We integrate with it where it has an API, or you can move to MAKS POS. Either way, orders and stock stay in sync.
- What if the AI gives a wrong answer?
- Answers are grounded on your catalog with guardrails, and anything it can’t handle is instantly handed off to your team. We tune it regularly.
- What does it cost?
- It’s a done-for-you service: a one-time setup plus a monthly plan, with WhatsApp/Meta message fees passed through at cost. Request a quote and we’ll scope it for your volume.
Turn WhatsApp chats into paid orders
Book a 20-minute demo — we’ll set up a live order flow on your catalog.